Crowne Plaza Shanghai By Ihg | Shanghai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

400 Pan Yu Road, Shanghai, China, 200052

“The location is fantastic, just minutes from shopping and nightlife!”view full review

Crowne Plaza Shanghai By Ihg is a 5-star hotel offering spacious accommodations with modern amenities and a range of facilities including a fitness center and multiple dining options. Situated in Changning, the hotel is suitable for both business and leisure travelers, with easy access to family-friendly attractions.

Rooms & Amenities

Room options at Crowne Plaza Shanghai include well-appointed suites featuring hot tubs, flat-screen TVs, and panoramic city views. Spacious double and twin rooms come equipped with minibars, soundproof walls, and high-speed internet access.

Dining & Nearby Options

Dining options include multiple onsite restaurants that serve a variety of cuisines. Nearby, guests can find numerous local dining establishments within a 0.5 km radius, including Lazie and Charlie's Restaurant & Bar.

Leisure & Business

Leisure facilities at this Shanghai hotel include a fitness center for workouts, ensuring guests can maintain their exercise routines. Business amenities include meeting rooms equipped for corporate events.

Services & Local Area

Crowne Plaza Shanghai is conveniently located within walking distance to Jiao Tong University subway station and Hongqiao Road Station for easy transport access. Notable nearby attractions include Jing'an Temple and the Bund, both within a 6.5 km radius.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Upgraded Standard Room

Max:

3 persons

335 sq. feet

Bed options:

2 Double beds

City view

Bathtub

room details

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Standard Room

Max:

3 persons

335 sq. feet

Bed options:

2 Double beds

City view

Bathtub

room details

Check Prices

Standard Twin Room

Max:

2 persons

335 sq. feet

Bed options:

2 Single beds

City view

Bathtub

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Shanghai 2.9 mi

Airports

Shanghai Hongqiao International (SHA) 6.0 mi

Shanghai Pudong International (PVG) 29.0 mi

Train

Shanghai South Railway Station Metro Station 3.5 mi

Underground

Jiao Tong University2000 ft

Hongqiao Road3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“The breakfast at the hotel was fantastic, with a wide variety of options that catered to both Western and Asian tastes. I particularly enjoyed the assorted fruit and the hearty American breakfast choices. It was a great way to start my day!” view full review

Spacious and Comfortable

“My room was exceptionally spacious and well-equipped with all the necessary amenities. The king-size bed was incredibly comfortable, and I loved having a large TV with a great selection of channels. It made for a relaxing stay.” view full review

Great Gym Facilities

“I was pleasantly surprised by the fitness center, which was decently sized for a Crowne Plaza. It had a variety of equipment that allowed me to maintain my workout routine during my stay.” view full review

Excellent TV Options

“I appreciated the variety of channels available on the television in my room. It provided plenty of options for downtime, and the quality of the picture was excellent, which made for enjoyable evenings.” view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Beauty treatment
Back massage
Head massage
Full body massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

400 Pan Yu Road, Shanghai, China, 200052

Map view

400 Pan Yu Road, Shanghai, China, 200052

City landmarks

Landmark

The Bund

4.1 mi

Landmark

Soong Ching-ling Memorial Residence

3200 ft

Landmark

Hongfang Creative Industrial Zone

2300 ft

Park

Xujiahui Park

5000 ft

Landmark

Xu Guangqi Memorial Hall

4400 ft

Landmark

Xujiahui Business Circle

3800 ft

Pagoda

Jing'an Temple

1.7 mi

Gallery

Shanghai Propaganda Poster Art Centre

1.5 mi

Landmark

Hengshan Leisure Street

4500 ft

Market

Xujiahui

4200 ft

Museum

Shanghai Camera History Museum

4900 ft

Park

Guangqi Park

1.2 mi

Shopping Area

Oriental Shopping Center

3300 ft

Landmark

Shanghai Lilac Garden

4600 ft

Landmark

Shanghai Xujiahui Library

5000 ft

Event hall

Shanghai Exhibition Center

2.0 mi

Landmark

Shanghai Xu Guangqi Tomb

1.0 mi

Museum

Shanghai Film Museum

1.1 mi

Landmark

Songqingling Cemetery Park

1.1 mi

Gallery

Painter's Street

1.1 mi

Shopping Area

Pacific Department Store

4300 ft

Museum

Shanghai Museum of Arts And Crafts

1.4 mi

Landmark

Shanghai Children's Museum

1.3 mi

Event hall

Yuyintang

1.1 mi

Landmark

Former Residence of Huang Xing

3300 ft

Amusement Park

Huashan Children's Park

3700 ft

Garden

Yu Garden

4.1 mi

Church

Xujiahui Catholic Church

1.2 mi

Landmark

Xujiahui Catholic Church

1.6 mi

Nearby

No.568 Huaihai West Road

ShangHai ChengShi DiaoSu YiShu ZhongXin

1500 ft

Restaurants

Starbucks

500 ft

No.420 Wukang Road

El Bodegon

900 ft

2/F

Bistrot 321 le Bec

1300 ft

No.321 Xinhua Road

Pie Society

1100 ft

Shop 102 Building 5

Gathering Clouds

1100 ft

Room 105

Anthologia

1100 ft

No.105-107 Building D

La Petanque

2400 ft

No.139 Tai'an Road

Fresh Cut

3500 ft

1/F

Dou Lao Fang

3600 ft

Bailemen Hotel

Reviews and Ratings

Reviews from guests about their experience.

Anthony

United Kingdom, April 2025

5.8/10

I had a mixed experience at Crowne Plaza Shanghai. The room I stayed in was spacious and the bed was comfortable, but the air quality was poor and made it difficult to breathe. The service was generally helpful, although some staff struggled with efficiency. The dining options were decent, yet my breakfast experience varied in quality depending on where I chose to eat.

Rooms

6.0

The room was spacious and clean, but the air conditioning struggled to maintain a comfortable environment. I noticed a musty smell and dust in the vents that caused concern about air quality.

Service

6.0

While most staff were friendly and eager to help, the front desk service was painfully slow at times. I faced confusion when addressing simple queries.

Location

8.0

The hotel's location is excellent, with easy access to local restaurants and public transport. It's also conveniently positioned for visiting many tourist attractions.

Dining

7.0

I enjoyed the breakfast buffet, which had a good variety, although I found the club lounge's selection limited. The main restaurant was busier but offered more options.

Facilities

6.0

The hotel offers various facilities, including room service and housekeeping, but some areas seemed dated.

Harper

United Kingdom, February 2025

6.2/10

I had a decent stay at Crowne Plaza Shanghai, marked by efficient check-in and a clean, comfortable room. However, I experienced some consistent issues with breakfast service and internet connectivity, which detracted from the overall experience. The location is great, making it easy to explore the nearby area.

Rooms

8.0

My room was clean, modern, and comfortable in the newly renovated section. However, the bathroom showed signs of age compared to the rest of the room.

Service

6.0

The staff was generally helpful, but I did encounter some service inconsistencies, particularly during breakfast and checkout.

Location

9.0

The hotel's location is central to the Changning district, making it easy to access restaurants and shopping. I loved exploring the nearby French concession area.

Dining

7.0

I found a range of dining options, though the breakfast selection could be improved. The main restaurant had a wider variety during the busy times.

Facilities

6.0

The hotel offered a variety of facilities like room service and dry cleaning, but I found the internet connectivity lacking during peak times.

David

United Kingdom, January 2025

6.2/10

My stay at Crowne Plaza Shanghai was a mixed bag. While I enjoyed the clean and comfortable renovated room and the hotel's great location, I encountered some frustrating issues with service, particularly during breakfast and check-out. A lack of attention to detail left me feeling unimpressed with the overall experience. 😕

Rooms

8.0

The renovated room was clean and comfortable, though some areas were outdated.

Service

5.0

Service was inconsistent, especially during check-out where the trainee staff had trouble with the process.

Location

9.0

The location is fantastic, surrounded by cafes and shops, and easily accessible by metro.

Dining

6.0

Breakfast service needs improvement. My drink order was forgotten, and the food generally lacked flavor.

Facilities

7.0

Facilities like the gym and business services were decent but required better staff training.

Juliet

United Kingdom, December 2024

6.0/10

My stay at Crowne Plaza Shanghai had its highlights but also some drawbacks. The room was spacious and comfortable, providing a pleasant atmosphere. However, the air quality was an issue, making the environment feel stuffy at times. Additionally, the service at the front desk could be quite slow during my interactions, which added to my frustration. Overall, while I enjoyed my time there, there are clear areas needing improvement.

Rooms

6.0

The room was spacious and the bed was high-quality, providing a great level of comfort. However, the air quality was an issue due to dusty vents, which made it difficult to breathe comfortably.

Service

6.0

While most staff were friendly and tried to be helpful, the front desk service was slow and often confused, which detracted from the overall experience.

Location

8.0

The hotel's location was convenient, with nearby restaurants and metro stations that made exploring easy.

Dining

7.0

Breakfast options were generally good with a mix of styles, but the club lounge had a limited selection compared to the main restaurant.

Facilities

7.0

The hotel offered useful amenities and services such as room service and assistance with transportation, though the facilities felt a bit dated.

Jordan

United Kingdom, November 2024

5.0/10

Overall, my stay at Crowne Plaza Shanghai was just okay. While the location is great and the staff were friendly and helpful, I encountered several issues that made my experience less than ideal. From the outdated room decor to the inconsistent breakfast service, I felt the hotel could improve in several areas to justify its star rating.

Rooms

6.0

The room was spacious, with a comfortable king bed, but the decor was definitely showing its age. The bathroom felt cramped and the cleanliness could've been better.

Service

6.0

The reception staff were generally helpful, but I experienced some delays and confusion at times. Some team members were quite efficient, while others seemed overwhelmed with basic queries.

Location

8.0

The hotel's location is a real highlight! It's convenient for reaching various attractions and I loved strolling around the French Concession area nearby.

Dining

5.0

While the breakfast had a good variety, my experience was spoiled by a disappointing request for a sandwich that turned out to be stale. Some staff seemed overwhelmed during busy times.

Facilities

5.0

The hotel offers various amenities like room service and dry cleaning, which are convenient, but I felt the rooms and common areas need a refresh to meet modern standards.