What is the check-in and check-out policy at Crowne Plaza Shanghai By Ihg?
Check-in is at 14:00 and check-out is by 12:00.
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Crowne Plaza Shanghai By Ihg, Shanghai
78US$
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Key details
About the Hotel
400 Pan Yu Road,
Shanghai,
China,
200052,
Shanghai Municipality
- Near Xujiahui Business Circle
Great
8.2
8.5
4.7
4.0
Loved by guests
"I was surprised to find halal food here, and it completely met my dietary needs."
"We had a lovely and pleasant stay in this hotel in the most convenient location compared to other hotels we stayed at, restaurants and shops right in front of the door."
"Nice, spaciuos room. The kids really enjoyed playing at the lounge."
Crowne Plaza Shanghai By Ihg is a 5-star hotel located in Xujiahui, offering spacious accommodations and
Rooms & Amenities
Rooms at Crowne Plaza Shanghai By Ihg include
Dining & Local Attractions
Dining options include the hotel's
Business & Transportation
Crowne Plaza Shanghai By Ihg provides comprehensive business services including
Landmarks & Shopping
Nearby landmarks include
“The location in Shanghai is undeniably a selling point, with immediate access to the Nanjing Road shopping area. Rooms are generous in size, especially advantageous for families or longer stays. Still, some services may not be on par with expectations for the Crowne Plaza brand, and the maintenance needs attention.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Upgraded Standard Room
2 persons
31 m²
2 Double beds
Bathtub
room details
Standard Room
2 persons
31 m²
2 Double beds
Bathtub
room details
Standard Twin Room
2 persons
31 m²
2 Single beds
Bathtub
room details
Standard Twin Room Kids Theme
2 persons
31 m²
2 Single beds
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Beauty treatment
- Back massage
- Head massage
- Full body massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Crowne Plaza Shanghai By IHG, a delightful array of dining options awaits, showcasing authentic flavors and inviting atmospheres. From vibrant coffee spots to elegant Cantonese dining, each venue offers a unique taste of culinary artistry, perfect for any occasion.
星缘咖啡厅
International buffet featuring Pizza, Seafood, Szechuan, Steakhouse, Sushi, and Thai
Ambiance
Modern and vibrant, ideal for casual gatherings or celebratory meals
Key Offerings
A rich variety of dishes for breakfast, brunch, lunch, and dinner, ensuring a satisfying dining experience any time of day.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner
悦庭华府中餐厅
Cantonese and Traditional Chinese
Ambiance
Family-friendly with a blend of traditional and modern decor, creating a warm and inviting environment
Key Offerings
Signature Cantonese dishes served during lunch and dinner, showcasing the rich culinary heritage of China.
Reservation
Recommended
Lunch: 11:30 - 14:30; Dinner: 18:00 - 22:00
星光吧
High tea and cocktails
Ambiance
Charming and relaxing, perfect for unwinding with friends or loved ones
Key Offerings
Enjoy stylish afternoon teas and refreshing cocktails in a cozy setting from morning until late evening.
Reservation
Not needed
High tea and Cocktail hour available; Open daily from 07:30 - 23:30
Star Walk
American, Cantonese, Local, and Asian
Ambiance
Traditional with a touch of modern comfort, suitable for casual dining or relaxed meetups
Key Offerings
Delicious breakfast options and inviting dinners, along with delightful high tea and cocktail hours.
Reservation
Not needed
Breakfast: 06:30 - 20:00; Dinner, High tea, Cocktail hour available
Location
400 Pan Yu Road,
Shanghai,
China,
200052,
Shanghai Municipality
Map view
400 Pan Yu Road,
Shanghai,
China,
200052,
Shanghai Municipality
City landmarks
Landmark
The Bund
6.6
km
Garden
Yu Garden
6.5
km
Landmark
Former Residence of Soong Chingling
610 m
Gallery
Shanghai Propaganda Poster Art Centre
2.4
km
Pagoda
Jing'an Temple
2.6
km
Museum
The Shanghai Museum
4.9
km
Landmark
Xujiahui St. Ignatius Catholic Cathedral
1.2
km
Landmark
Hongfang Creative Industrial Zone
730 m
Park
Xujiahui Park
1.5
km
Landmark
Soong Ching-ling Memorial Residence
1.5
km
Landmark
Xu Guangqi Memorial Hall
1.3
km
Mall
Ferguson Lane
1.1
km
Landmark
Hengshan Leisure Street
1.3
km
Market
Xujiahui
1.2
km
Landmark
Xujiahui Business Circle
1.5
km
Landmark
Community Church
1.4
km
Landmark
St.Ignatius Cathedral Shanghai
2.6
km
Museum
Shanghai Camera History Museum
1.5
km
Landmark
Shanghai Xujiahui Library
1.5
km
Stadium
Shanghai Stadium
2.4
km
Landmark
Shanghai International Tennis Centre
1.5
km
Landmark
Shanghai International Gymnastic Centre
2.4
km
Landmark
Shanghai Film Art Center
1.1
km
University
Donghua University
2.3
km
Amusement Park
Huashan Children's Park
1.1
km
Nearby
Wukang Mansion
570 m
C. Y. Tung Maritime Museum
440 m
Qian Xuesn Library & Museum
320 m
Jiāotōng University
CY Tung Maritime Museum
440 m
Monument of 100th Anniversary
440 m
Restaurants
Circles Cafe Cafe
190 m
400 Pan Yu Road Crowne Plaza Hotel
Gathering Clouds
310 m
Room 105
El Bodegon
260 m
2/F
Anthologia
330 m
No.105-107 Building D
Bistrot 321 le Bec
380 m
No.321 Xinhua Road
WuGuan Tang SuShi
430 m
XinHua Road 349
Ginjo Sake Restaurant
740 m
No.9 Lane 115 Taian Road
Fresh Cut
1.1
km
1/F
Dou Lao Fang
1.1
km
Bailemen Hotel
Explore Shanghai
Local Highlights
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Anthony
United Kingdom,
April
2025
5.8/10
I had a mixed experience at Crowne Plaza Shanghai. The room I stayed in was spacious and the bed was comfortable, but the air quality was poor and made it difficult to breathe. The service was generally helpful, although some staff struggled with efficiency. The dining options were decent, yet my breakfast experience varied in quality depending on where I chose to eat.
Rooms
6.0
The room was spacious and clean, but the air conditioning struggled to maintain a comfortable environment. I noticed a musty smell and dust in the vents that caused concern about air quality.
Service
6.0
While most staff were friendly and eager to help, the front desk service was painfully slow at times. I faced confusion when addressing simple queries.
Location
8.0
The hotel's location is excellent, with easy access to local restaurants and public transport. It's also conveniently positioned for visiting many tourist attractions.
Dining
7.0
I enjoyed the breakfast buffet, which had a good variety, although I found the club lounge's selection limited. The main restaurant was busier but offered more options.
Facilities
6.0
The hotel offers various facilities, including room service and housekeeping, but some areas seemed dated.
Harper
United Kingdom,
February
2025
6.2/10
I had a decent stay at Crowne Plaza Shanghai, marked by efficient check-in and a clean, comfortable room. However, I experienced some consistent issues with breakfast service and internet connectivity, which detracted from the overall experience. The location is great, making it easy to explore the nearby area.
Rooms
8.0
My room was clean, modern, and comfortable in the newly renovated section. However, the bathroom showed signs of age compared to the rest of the room.
Service
6.0
The staff was generally helpful, but I did encounter some service inconsistencies, particularly during breakfast and checkout.
Location
9.0
The hotel's location is central to the Changning district, making it easy to access restaurants and shopping. I loved exploring the nearby French concession area.
Dining
7.0
I found a range of dining options, though the breakfast selection could be improved. The main restaurant had a wider variety during the busy times.
Facilities
6.0
The hotel offered a variety of facilities like room service and dry cleaning, but I found the internet connectivity lacking during peak times.
David
United Kingdom,
January
2025
6.2/10
My stay at Crowne Plaza Shanghai was a mixed bag. While I enjoyed the clean and comfortable renovated room and the hotel's great location, I encountered some frustrating issues with service, particularly during breakfast and check-out. A lack of attention to detail left me feeling unimpressed with the overall experience. 😕
Rooms
8.0
The renovated room was clean and comfortable, though some areas were outdated.
Service
5.0
Service was inconsistent, especially during check-out where the trainee staff had trouble with the process.
Location
9.0
The location is fantastic, surrounded by cafes and shops, and easily accessible by metro.
Dining
6.0
Breakfast service needs improvement. My drink order was forgotten, and the food generally lacked flavor.
Facilities
7.0
Facilities like the gym and business services were decent but required better staff training.
Juliet
United Kingdom,
December
2024
6.0/10
My stay at Crowne Plaza Shanghai had its highlights but also some drawbacks. The room was spacious and comfortable, providing a pleasant atmosphere. However, the air quality was an issue, making the environment feel stuffy at times. Additionally, the service at the front desk could be quite slow during my interactions, which added to my frustration. Overall, while I enjoyed my time there, there are clear areas needing improvement.
Rooms
6.0
The room was spacious and the bed was high-quality, providing a great level of comfort. However, the air quality was an issue due to dusty vents, which made it difficult to breathe comfortably.
Service
6.0
While most staff were friendly and tried to be helpful, the front desk service was slow and often confused, which detracted from the overall experience.
Location
8.0
The hotel's location was convenient, with nearby restaurants and metro stations that made exploring easy.
Dining
7.0
Breakfast options were generally good with a mix of styles, but the club lounge had a limited selection compared to the main restaurant.
Facilities
7.0
The hotel offered useful amenities and services such as room service and assistance with transportation, though the facilities felt a bit dated.
Jordan
United Kingdom,
November
2024
5.0/10
Overall, my stay at Crowne Plaza Shanghai was just okay. While the location is great and the staff were friendly and helpful, I encountered several issues that made my experience less than ideal. From the outdated room decor to the inconsistent breakfast service, I felt the hotel could improve in several areas to justify its star rating.
Rooms
6.0
The room was spacious, with a comfortable king bed, but the decor was definitely showing its age. The bathroom felt cramped and the cleanliness could've been better.
Service
6.0
The reception staff were generally helpful, but I experienced some delays and confusion at times. Some team members were quite efficient, while others seemed overwhelmed with basic queries.
Location
8.0
The hotel's location is a real highlight! It's convenient for reaching various attractions and I loved strolling around the French Concession area nearby.
Dining
5.0
While the breakfast had a good variety, my experience was spoiled by a disappointing request for a sandwich that turned out to be stale. Some staff seemed overwhelmed during busy times.
Facilities
5.0
The hotel offers various amenities like room service and dry cleaning, which are convenient, but I felt the rooms and common areas need a refresh to meet modern standards.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 150 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, French, Dutch, Japanese, Chinese, Thai
Year renovated:
2008
Number of floors:
26
Number of rooms:
126
Former name
crowne plaza shanghai, an ihg hotel
FAQs
About Crowne Plaza Shanghai By Ihg
Is parking available at Crowne Plaza Shanghai By Ihg?
Private parking is available on-site for free, and no reservation is needed.
What are some dining options available at Crowne Plaza Shanghai By Ihg?
The hotel features an on-site restaurant serving Asian and Western cuisine, and a bar with a Charlie Chaplin theme.
What room amenities are available at Crowne Plaza Shanghai By Ihg?
Rooms come equipped with a flat-screen TV, high-speed internet, work desk, mini fridge, and tea/coffee making facilities.
What recreational facilities does Crowne Plaza Shanghai By Ihg offer?
The hotel offers an indoor heated swimming pool, a fitness center, and a spa with wellness treatments.
Are there any nearby attractions to Crowne Plaza Shanghai By Ihg?
Nearby attractions include the Shanghai Museum (5 km), Yu Garden (7 km), and Huahai Road (10 minutes by car).
Which restaurants are located close to Crowne Plaza Shanghai By Ihg?
Nearby restaurants include Starbucks (0.5 km), Charlies Restaurant & Bar (0.5 km), and BiXiang (0.5 km).
What languages are spoken by the staff at Crowne Plaza Shanghai By Ihg?
The staff at the hotel predominantly speak English and Mandarin.
What are the business facilities available at Crowne Plaza Shanghai By Ihg?
The hotel provides a business center, meeting rooms, and conference space.
What type of hotel experience does Crowne Plaza Shanghai By Ihg provide?
The hotel offers a business and wellness-focused experience, ideal for both corporate travelers and tourists.
Are there any accessibility features at Crowne Plaza Shanghai By Ihg?
The hotel includes features for guests with limited mobility, including accessible rooms and facilities.
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